Need to do a firmware upgrade on your exagrid? It’s a pretty straight forward process. The most difficult part is getting the download link for the firmware.
I have a link for version 4.6.4 here: http://supportweb.exagrid.com/downloads/software/4.6.4/4.6.4.P20/install.4.6.4.1038.P20.jar

After you have the firmware downloaded (it will be a .jar file), login to your Exagrid through Internet Explorer. Click “Manage” and “Software Upgrade”

From here, you can upload your downloaded file and Apply the file. A firmware update takes around 45 mins-1 hr.

You can view the upgrade in progress by refreshing the web page:

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